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Metis uses identity verification in order to comply with “Know Your Customer” (KYC) regulations. KYC is a way of identifying and confirming that a user is who they say they are. This multi-step process prevents the creation and use of fraudulent accounts.
When adding your information, match your name exactly to your legal name on your ID. Contact us if the information entered is accurate, but you still cannot pass verification.
Until you verify your identity, your account will be restricted from using any of the Metis products and services. Metis will help you in any way that we can to ensure you can verify your identity.
We collect necessary information to allow our users to use our products and services. This primarily includes data collection that is mandated by law, such as when we must comply with anti-money laundering laws, or verify your identity to protect you from potential fraudulent activity. We may also collect your data to enable certain services, improve our products, and keep you notified of new developments. We do not, and will not, sell your data to third parties without your consent.
Read more about our privacy policies here.